Frequently asked questions and terms.

Our cakes are made with real cultured butter, which sets firmly when cold. Keep your cake refrigerated until 1 to 2 hours before cutting (or 45 minutes in warm summer months). Serving at room temperature allows the buttercream to achieve its signature silky, melt-in-your-mouth texture.

Single-tier and 2-tier celebration cakes are packaged in reinforced bakery boxes suitable for client transport. For 3-tier and 4-tier wedding centerpieces, we strongly mandate our climate-controlled white-glove delivery service to guarantee safe transit and on-site assembly.

A 50% non-refundable retainer is required to reserve your event date on our calendar. Because we accept only one or two bespoke commissions each weekend, your deposit reserves our kitchen and guarantees we decline other prospective events for that slot.

The final 50% balance and delivery fee are due exactly 14 calendar days prior to your celebration date. We accept bank transfers, major credit cards, and secure electronic invoices.

If you need to reschedule your event date, your deposit may be transferred to a future available date within 6 months, provided written notice is received at least 21 days prior to the original date. Cancellations made with less than 14 days notice are non-refundable.

Yes, we offer exquisite gluten-friendly sponge recipes crafted with certified almond flour and European starch blends.

Please Note: While we follow strict sanitization and separation procedures, our home bakery kitchen regularly processes wheat, dairy, and eggs. We are not a certified sterile celiac facility.

We frequently use almond flour, Bronte pistachios, and roasted walnuts in specific flavor profiles. If an order specifies a nut allergy, we use isolated pans, dedicated mixing bowls, and fresh spatulas to prevent cross-contact. However, we cannot guarantee zero airborne traces.

We provide direct refrigerated delivery within a 35-mile radius of our studio. Standard venue delivery includes coordinated arrival time, direct handover to venue staff, and on-table positioning.

Extended delivery up to 60 miles is available for multi-tier wedding commissions subject to mileage rates and driver schedule.

Absolutely. For wedding centerpieces, our pastry chef often coordinates directly with the couple's florist to place certified food-safe organic stems or cascading fresh blooms immediately prior to reception doors opening.